Post by shetu35 on May 1, 2024 22:59:15 GMT -5
Installed on 98% of smartphones in Brazil, WhatsApp is one of the most popular social networks in the country. It is also important to highlight that the absolute majority of users use the messaging application every day, 86% more precisely. The data comes from a survey carried out by Panorama Mobile Time/ Opinion Box , released in 2021, and points to the extent of use of the messenger in Brazil. Given its spread, the application has become an important tool for companies to make sales and talk to their customers about products and services. The research also shows the success of this use, with 76% of respondents stating that they communicate with companies through WhatsApp and 52% saying that they buy products and services through the application. With its wide range of features, WhatsApp is a very powerful tool for business. In today's post, we're going to talk more about the shopping cart function. Launched in December, the functionality makes the experience for companies and customers even easier.
If your company uses WhatsApp Business, you can count on the shopping cart to help your customers place orders more easily. This way, customers can, through the catalogue, check the availability of products and services and add items to the cart. Now, customers no longer need to send individual messages about each item in the catalog. With the new feature, customers who use WhatsApp will see a buy button next to the company's business Cayman Islands Phone Number List name when entering a conversation or opening their business profile. When they click the button, they can browse the catalog and add items directly to the cart. It is possible to edit the quantity of added items. Then, when the customer has added all the items to the cart, they can send it directly to the company via an in-app message. Through this feature, your customers will be able to: Place orders quickly Asking questions about multiple items at once Place an order with multiple items at once According to WhatsApp, with this new buying and selling experience, the control of questions about orders, the management of requests and the closing of sales.
Check out how the tool is used below: How to place an order using the cart First, open the conversation or business profile of the company you want to place an order with and click the buy button displayed next to the company name to access the catalog. Now, it's time to explore the products in the catalog. Then, tap on the product you want to buy and click on the “add to cart” option. If you prefer, you can select “chat with the company” to ask a specific question about the product. Edit your cart If you want to edit your shopping cart, click on the “view cart” option to check all the products added to your cart. At this point, you can tap “continue shopping” to return to the catalog and add more products to your cart. It is also possible to edit the quantity of each product added to the cart. Make a request After updating your cart, you can send it to the company in a WhatsApp message. You can then tap the “see shipped cart” button in the conversation with the company to check the details of your order. It is important to remember that you can edit the message before sending the cart to the seller. If you want to inquire about multiple items from a company's catalog, add them to your cart and send your inquiry in a single message.
If your company uses WhatsApp Business, you can count on the shopping cart to help your customers place orders more easily. This way, customers can, through the catalogue, check the availability of products and services and add items to the cart. Now, customers no longer need to send individual messages about each item in the catalog. With the new feature, customers who use WhatsApp will see a buy button next to the company's business Cayman Islands Phone Number List name when entering a conversation or opening their business profile. When they click the button, they can browse the catalog and add items directly to the cart. It is possible to edit the quantity of added items. Then, when the customer has added all the items to the cart, they can send it directly to the company via an in-app message. Through this feature, your customers will be able to: Place orders quickly Asking questions about multiple items at once Place an order with multiple items at once According to WhatsApp, with this new buying and selling experience, the control of questions about orders, the management of requests and the closing of sales.
Check out how the tool is used below: How to place an order using the cart First, open the conversation or business profile of the company you want to place an order with and click the buy button displayed next to the company name to access the catalog. Now, it's time to explore the products in the catalog. Then, tap on the product you want to buy and click on the “add to cart” option. If you prefer, you can select “chat with the company” to ask a specific question about the product. Edit your cart If you want to edit your shopping cart, click on the “view cart” option to check all the products added to your cart. At this point, you can tap “continue shopping” to return to the catalog and add more products to your cart. It is also possible to edit the quantity of each product added to the cart. Make a request After updating your cart, you can send it to the company in a WhatsApp message. You can then tap the “see shipped cart” button in the conversation with the company to check the details of your order. It is important to remember that you can edit the message before sending the cart to the seller. If you want to inquire about multiple items from a company's catalog, add them to your cart and send your inquiry in a single message.